How to protect your employees during a bushfire

As deadly wildfires continue to ravage Australia, it is unclear what the scale of devastation will be and when life will go back to normal. Fire chiefs have warned the worst of the summer is “still ahead of us”, after expressing alarm at the severity of the spring bushfires.

More than 600 homes have been destroyed by bush fires so far this season in New South Wales, according to the Rural Fire Service, and six people have been killed so far. The bushfire crisis has now spread as far as Victoria and South Australia, with emergency level fires in several states.

With the bushfires showing no signs of abating, employers have a responsibility to make sure their staff and clients are safe in the event of a fire.

Do you have employees working alone in high bushfire risk areas?

Whilst you might think of lone workers as those that are self-employed or people that work out of hours, many people work without close or direct supervision. If your employees regularly work alone, visit clients and travel on their own, they could be significantly at risk.

StaySafe has a suite of products designed to protect and monitor your employees whilst they work, travel or meet with clients alone or in remote locations. Whether you are concerned about lone workers or worried about protecting all of your employees in a crisis, we can help you ensure you maintain your legal duty and protect your staff.

To find out more about StaySafe click here or contact us at A.R.M.

Lone Worker Safety

Have you considered your family’s or employee’s personal safety?

StaySafe is an innovative and award-winning smartphone app which provides a 24/7 practical solution tracked via GPS providing the location of the person who activated the device.

Session times are easily initiated by the person using the device should they feel vulnerable.

On expiry of the nominated time if the device has not been cancelled appropriately the device automatically raises an alarm and provides the GPS location of the user.

The device can be used by family members wanting personal protection and employees who are required to work on their own (Property Managers, Nurses, Trades people, Drivers, Cleaners, Retail Staff etc.)

Contact A.R.M. SECURITY for a demonstration of StaySafe and a free 14 day trial. (Conditions apply).

Not all monitoring companies are the same

  • Is your current monitoring centre compliant with the highest Australian Standards?
  • Are all events actioned in accordance with AS/NZS 2201.2 alarm processing times?
  • Is each event actioned by an experienced, knowledgeable and highly trained operator, accurately and consistently?

Security monitoring is a serious business with serious consequences when not managed promptly and accurately. From the initial inputting of the alarm monitoring information and specific response protocols, through to the actioning of events and the response provided to the client, there are detailed operational procedures which must be adhered to by the monitoring centre to ensure an accurate and consistent response is provided every time.

ARM have a long standing team of experienced control room operators, overseen by skilled managers and supported by high quality infrastructure, ensuring each response to your valued clients meets the highest standard.

Failure to execute the correct response, leaves the client at best dissatisfied, but more importantly, could escalate into a potential liability with reputational damage for the agent.

ARM have provided Grade A1 monitoring to the West Australian electronic security industry since 1989. Our Perth-based monitoring centre has earned a reputation for delivering high quality service. We understand the security industry and the flexibility agents require to support their clients.

ARM utilises the Bold Manitou monitoring platform, which is recognised as an industry leader in monitoring technology and allows ARM to provide fully integrated services across all monitoring requirements.

ARM provides:                    

  • Video Verification and Virtual Video  Tours
  • Email and SMS Alarm Events
  • GPS Location and Tracking (Lone Worker)
  • Helpful Agent Portal
  • Dedicated and detailed Event Action Plans

 If you would like to visit ARM to view first-hand the services we provide and how we can assist you, please contact Jeremy or Chris for a confidential discussion.

Jeremy Hopfmueller – 0437 991 908   
Chris  Burns –
0400 255 491

ARM’s Visual Verification featured on Channel 9

ARM Security’s CCTV Visual Verification platform has been featured in a Channel 9 Perth news story about Perth’s burglary hot spots. ARM demonstrated their state of the art security monitoring technology that enables the control room operator to view burglars live in the act of breaking into a home, allowing the operator to provide the responding police real-time information on what is occurring on site.

Channel 9 chose ARM Security to feature in the story, being the only monitoring centre in WA providing Visual Verification.

The platform allows ARM Security to remotely connect to a site’s CCTV system and view all cameras on site. This can be in response to an alarm activation (Visual Verification) or to undertake random visual inspections of the site (Virtual Patrols).

Then, based on the agreed instructions from the site owner and with real-time visual information on what is occurring, ARM’s operators will escalate the event to the appropriate key holders, police or security guards.

CTI Security Manager Chris Burns said, “this added level of information is a quantum leap forward in security for West Australian homes and businesses, and could potentially lead to higher arrest rates and lower security costs for businesses”.

Through Securus, which provides the supply, installation, and servicing of alarm and CCTV systems, and ARM Security, the largest independent A1 graded security monitoring centre in WA, homes and businesses now have the ultimate guard against crime.

To find out more about how Visual Verification can help your home or business call 9422 1111.

CCTV Visual Verification helping make the difference in Crime Prevention

Security alarm systems make an undeniable difference in the deterrence of crime and are now a feature in the majority of premises.

The security industry is estimated to generate $2.343 billion in revenue across Australia, through the installation and monitoring of electronic security equipment.

So when considering the volume of security alarm systems now in operation and the reported rates in Western Australia of  38,567 burglary’s for the 12 months 2015-16, it is understandable how Police resources are stretched to respond.

In addition to these reported offences the Police are requested to attend many thousands of alarm activations that would be classified as False Alarms.

So it is critical that Police resources are deployed as a priority to alarm activations that have been confirmed as “live actual offences”.

CCTV visual verification provides this solution.

The UK and American Police (in some states) have dedicated response protocols that are ranked in order of priority based on a non-verified and verified (CCTV visual confirmation) responses.

In many instances visual verification on an alarm will be treated with the same priority as a “crime in progress”.

The benefits for the police in prioritising alarm events with CCTV visual verification are numerous.

  • Live confirmation on event status.
  • Increased apprehension of suspects.
  • Video can be used in the prosecution of criminals.
  • Higher conviction rate.
  • Opportunity to link previous offences.
  • Swift apprehension preventing further offences.
  • Visual verification also reduces the number Police responses to false alarms.

CCTV Visual verification has been utilised by the UK Police since 2003.

Over the last several years CCTV technology has improved significantly through the introduction of IP cameras, digital recording and most importantly high speed video transmission via IP or 3G.

Cameras can now be viewed remotely by professional monitoring centres in real time with an almost instantaneous connection.   

How does visual verification work?

For premises which have been enabled for CCTV visual verification. On activation of the alarm system the alarm receiving centre (ARC), will receive the alarm event information and a direct link to CCTV video for the cameras or cameras associated with the zone that has activated.

Live CCTV images from the camera or cameras are displayed for the operator to confirm on site activity.

All video that is viewed by the operator is recorded and stored by the ARC for future reference. The operator can select and view additional cameras on site to gather more information.

The footage can be forwarded on to any responding party if required. The operator will continue to provide live updated information from the site to assist the Police.

If the cause of the alarm remains unclear, the operator can monitor the site remotely and arrange random ‘virtual patrols’ utilising the CCTV cameras across the site.

Visual video verification of a genuine offence occurring on site would assist Police resources to be deployed as a priority in preference to unconfirmed events at other locations.

To find out more about A.R.M.’S Visual Verification services click here.

ARM Retains A1 Accreditation

ARM recently undertook their monitoring centre reclassification.  This requires an ASIAL approved independent auditor to confirm compliance with the Australian Standard 2201.2:2004 (Intruder Alarm Systems – Monitoring Centres).

The audit covers a range of building requirements and confirms operational performance of the monitoring centre is in accordance with Australian Standards, covering such things as:

  • The construction of the centre, together with its physical and fire protection.
  • Access into the centre and its ‘modus operandi’.
  • Ventilation systems (their integrity and operation).
  • Power supply arrangements (multiple redundancy and standby times).
  • Communications (telephones, duress and radio).
  • Redundancy for the monitoring equipment.
  • Response times for alarms and compliance with operational protocols.
  • Data retention and record-keeping.

Congratulations to Grace, Merton and the ARM operational team for retaining the highest grade available A1.